Helping a specialty coffee shop start-up become a Wimbledon Village success.

Crate47 was asked to create luxury branding and hospitality marketing for Demitasse, a new independent coffee shop in Wimbledon Village. This was done in close collaboration with our parent company, Liqui Group, who undertook the hospitality design and build of the beautiful interior of understated elegance befitting a luxury brand in the specialty coffee sector. We have found that clients really appreciate the fully integrated service that we can provide. It offers them a true synergy between their branding and the look of their new interior, which has in turn helped maintain a successful marketing strategy.

Client

Demitasse

Year

2021

Services

Brand Strategy
Brand Naming
Brand Identity
Sub-Branding
Print Design
Print Processing
Website Design
Website Development
Marketing & SEO

Sector

Hospitality

The story behind the brand naming process.

The entrepreneurial couple behind Demitasse have a common love and passion for coffee that’s informed by their experience of coffee culture around the world. Having settled in Britain they wanted to put their shared knowledge and own ideas into practice with the intention of creating one of the best coffee shops in London. They could see from our own experience in the field of hospitality marketing that we were a good fit for their new venture and asked us to start by finding the right brand name to suit their intentions.

After further discussion with the client, a brand strategy was developed that focussed on quality, service and customer experience. With luxury branding in mind, we embarked on the search for the perfect name that would embody their ethos.
Our brand naming strategy required extensive research and much deliberation before Demitasse was chosen over all other possibilities. We felt that it evoked a sense of heritage as well as refinement which is a fundamental component of a luxury brand.

Crate47 Creative agency | A workspace with several sheets of paper displaying various sketches and handwritten text, mostly focusing on the word
Crate47 Creative agency | Various designs of the word
Crate47 Creative agency | DEMITASSE logo depicting the word in a sleek, gold-colored, all-caps font with stylized letters and geometric design elements, epitomizing luxury branding. 'London' is written in smaller, uppercase letters below the main text. | Branding | Digital Marketing | Content Creation

Core Brand Colour
C0 M10 Y27 K20
#cdb489

Pantone® 663 C
C02 M01 Y01 K00
#f7f7f7

Crate47 Creative agency | A dark blue-grey background with the word
Crate47 Creative agency | The image features the text
Crate47 Creative agency | A close-up shot of a storefront sign that reads

Luxury branding with a classic quality.

Once the brand name had been chosen it gave us the starting point from which to develop the luxury branding itself. We evolved an elegant typographical logo design of bespoke letterforms with original details that had the refined character and air of heritage that we felt the brand needed. In addition to the main logo, the small square diamond-shaped detail was extracted and placed beneath the capital ‘D’ which was set in a roundel.

This gave us a stand-alone marque with its own distinctive look. To elevate the classic quality of the logo and marque we created a botanical illustration in the style of an old engraving that could be used subtly in the background on their cafe website pages or for such things as printed items. These brand elements were enhanced by the use of a muted colour palette of dark grey, warm tan, and pale cream.

Crate47 Creative agency | A minimalistic design featuring a large, intricate leaf outline in the background, with a stylized capital letter
Crate47 Creative agency | Overhead view of a cappuccino with a
Crate47 Creative agency | Close-up view of a pastry on a reflective surface, with a blurred background of a gold, circular logo featuring the letter
Crate47 Creative agency | A minimalist white carrier with a cut-out handle labeled

Bringing the new luxury brand to life.

Beyond the luxury branding itself, Crate47 also undertook the graphic design of all print matter that was required to get this new hospitality business up and running. Items included separate-sized menu designs for food and drinks; business cards for the owner and manager; takeaway cups and carriers; bags, food wrap, and stickers. As always, we tailored our graphics to the individual requirements of our clients and guided them in what they might need to get started. In this case, we also arranged the printing of all items, as well as sourcing branded coffee dusters, the outside awning, and café barriers, along with window graphics for the front door. We even had bespoke branded billfolds made from the same grey leather used for the furnishings; tying the whole hospitality design together.

Crate47 Creative agency | Image of several brown or gray leather cases arranged on a wooden surface. Each case features a stylized golden
Crate47 Creative agency | A black disposable coffee cup with a white lid and a gold letter
Crate47 Creative agency | Two gray aprons are laid out on a light wooden surface. The aprons feature a yellow circular logo with the letter
Crate47 Creative agency | An open menu booklet with a gray cover titled

A confident start with a defined hospitality marketing strategy focused on web traffic, social media, and content creation.

Once the brand identity had been finalized, we commenced the design and development of the Demitasse cafe website design together with SEO and copywriting. As well as social management and content creation, we have helped establish the brand presence locally and online through our hospitality marketing; raising awareness and steadily increasing interactions and followers. All elements of their visual identity are involved in promoting this exciting new independent coffee shop with the emphasis on luxury.

Crate47 Creative agency | A webpage showcasing a chic cafe named Penlaa'si with sections titled
Crate47 Creative agency | A website team page features a diverse group of individuals identified under

5000

The increase in new website users for 2022-2023

68.7%

Engagement rate for the past 20 thousand sessions

109%

Search Visibility increase from September 2021

+460%

Increase in reach on a single post

Crate47 Creative agency | A woman with long, dark hair stands confidently in a modern coffee shop adorned with luxury branding. She is wearing a light-colored blouse and trousers. Behind her, the white countertop features high-end coffee machines and a menu board listing various premium drinks. Hanging lights illuminate the space. | Branding | Digital Marketing | Content Creation
Crate47 Creative agency | A woman with long, wavy hair sits at a table in a cafe with a gray booth and green plants in the background. She wears a white shirt and a gray apron, and smiles while having a cup of coffee. A small potted succulent is on the table beside her, adding to the ambiance of this luxury brand experience. | Branding | Digital Marketing | Content Creation
Crate47 Creative agency | A man with short hair and round glasses, wearing a tan blazer over a white shirt, is seated at a booth in a cafe with green plants in the background. He is smiling and holding a small glass of coffee, embodying the essence of luxury branding. | Branding | Digital Marketing | Content Creation
Crate47 Creative agency | A stylish café named DemiTasse with white signage and exterior exudes luxury branding. The café features a canopy with its name, glass doors, and a small outdoor seating area with white chairs. An eye-catching mural with purple flowers is visible on the adjacent building. Two people walk by. | Branding | Digital Marketing | Content Creation

Interior hospitality design, fit out, furniture, and lighting.

The luxury branding for Demitasse has been carried out by Crate47 in conjunction with Liqui’s coffee shop hospitality design; marrying the two together to work as a complete brand experience. Liqui created a classic, timeless interior of restrained luxury; combining clean lines with refined details and high-quality materials. To the back of the restaurant, an abundance of plants surround the bespoke banquette seats of the dining area which is lit by a large skylight evoking an indoor/outdoor atmosphere. This feeling is enhanced by the bi-fold doors to the front; making the restaurant light and airy. A variety of high-end wall finishes such as foxed mirrors, Venetian plaster and fluted oak panels are brought together by the light marble flooring being laid throughout. The bespoke oak fronted counter has a state-of-the-art coffee mod bar keeping the top clear of clutter so as not to spoil the minimal aesthetic. On the wall behind, the brand marque is rendered in brass, befitting our luxury branding.

In addition to hospitality design of the interior, Liqui were also responsible for the entire restaurant fit out together with the design and manufacture of the furniture and lighting. This included pieces from existing ranges with custom finishes as well as the completely bespoke banquettes and tub chairs upholstered in sustainable fabric and leather. By combining Liqui’s virtuosity with Crate 47’s expertise in all things related to branding, visual identity, cafe website design, and hospitality marketing, we offer our clients a truly holistic approach that is both highly creative and immensely practical.

Crate47 Creative agency | A modern, brightly lit café features a minimalistic design with wood and white marble accents, exuding an air of luxury branding. The counter staff serves beverages while several patrons sit at tables along the right side, engaged in conversation. Hanging lights and mirrors enhance the airy ambiance. | Branding | Digital Marketing | Content Creation
Crate47 Creative agency | A chic, modern café interior featuring wooden tables, cushioned chairs, and built-in booth seating. The décor includes small potted plants on tables and a larger planter with greenery and round, glowing lamps. This space embodies luxury branding, creating a serene and inviting atmosphere. | Branding | Digital Marketing | Content Creation
Crate47 Creative agency | A set of modern wooden chairs with gray cushioned seats and backs, featuring a unique design with circular cutouts on the backrests. They are arranged around wooden tables with metal legs in a minimalist, light-colored room, exuding luxury brand aesthetics and premium craftsmanship. | Branding | Digital Marketing | Content Creation
Crate47 Creative agency | A modern interior featuring curved wooden paneling and a minimalist ceiling with five pendant lights. Marble accents can be seen on the walls, and a glass display case on the right contains small items, exuding a sense of luxury branding. The overall design is sleek and contemporary. | Branding | Digital Marketing | Content Creation
Crate47 Creative agency | This image showcases a bright, modern café with white marble flooring and light beige walls. Two round white tables are flanked by green and gray cushioned chairs, exuding an air of luxury branding. In the background, a decorative partition adorned with lush green plants and a mirror adds to the upscale ambiance. | Branding | Digital Marketing | Content Creation

"Very professional, attentive and easy to work with. Very high standards and detail oriented. We highly recommend their services."


-  ELIZABETA ABDULLA, OWNER, DEMITASSE LONDON